Mobile Usage Refund Policy

Refund Policy
All purchases made through the karaoQ Mobile app are non-refundable. This is due to the fact that as a marketplace, we do not render goods or services. Furthermore, the venue or DJ using our app, via logic, workflow, and processing of the app in conjunction with the venue/DJ web platform and products is strictly enforced in the action of a “tip” or a “bump” also known as a “tip to skip” to take place as an action via the app, and nothing that is within their control.

For further questions or clarifications, you can reach us at karaoqpay@hivolu.me